Frequently Asked Questions
Are any certifications provided with your products?
Our products are NOT delivered with any application specific certifications. In general, the LED bulbs we offer are designed to perform as LED equivalent direct replacement bulbs for the respective filament-type incandescent/halogen commercial bulb codes. Each bulb is designed to conform to OEM-design specifications and performance standards including fitment, luminance and working voltage. By installing any of our products, you agree to the "Terms and conditions" set forth herein.
You advertise an LED equivalent for a filament bulb I want to replace. How can I confirm that it is an acceptable replacement for my bulb?
Our resources can help you cross-reference your original bulb to an LED that matches the specifications. However, we are not able to offer advice for installation eligibility; it is important that the installer become familiar with any requirements specific to the particular application and make that determination. If for any reason you determine that the item you purchase is not an acceptable replacement, you may return it for a refund. Details pertaining to our Return Policy can be found below.
Are you able to ship via UPS or FedEx?
Website orders only ship via USPS to provide you the best value. If you prefer a different carrier, please email us your order and we will ship accordingly.
Do you have a physical storefront?
All orders must be placed online or via telephone and must be shipped . We do not operate a physical storefront .
Do you offer bulk discounts?
Depending on the order total, we do offer discounts at certain thresholds. Please email us for more information specific to your request.
What are your operating hours?
9am-4:30pm Eastern time. We recognize all major holidays. Emails are the best means of communication to ensure we get you the information you desire.
Do you warranty your products? And for how long?
Yes. See warranty page for more details.
What is your return policy?
Please see complete details here. We offer a 100% Satisfaction guarantee and 30-day no questions asked return policy.